Q. How and when can I cancel my order?
- You are free to cancel orders before they are shipped, in case of cancellation before shipping we will refund the full amount to your account.
Q. How do I return an item?
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
- Please email firstname.lastname@example.org to request a refund and we will assign you a tracking.
- Mail your returned item to:
C-2/15, Lal Quarter, Karshni Handloom Building,
Krishna Nagar, Delhi 110051 India
- Include in your package a signed letter stating the reason for your return and the original receipt.
- Why am I charged a restocking fee?
- All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Q. Can I exchange a shipped product?
- If your item is in like new condition, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.